Automation AI
Automation Use Cases in IT.
IT Operations and Maintenance
- Operations monitoring
- Application and system installation, testing, verification
- User-initiated applications and cloud provisioning
- IT helpdesk tasks
- Ticket handling
- Systems testing, staging and bugs tracking
- Vendor master file updates
- Self-healing
End User Support
- IT & user accounts setup
- Automated ticket creation and remediation
- Stale ticket closure
- Asset request fulfilment
- Employee personal data capture & entry
- SLA compliance monitoring
- Team productivity measurement
- Application testing
Asset Tracking and Management
- License management
- Inventory tracking
- Software audits
- Compare licenses purchases to licenses contracted
- Vendor onboarding and off-boarding
- Asset utilization tracking and reporting
- Report creation
- Asset aging and retirement
Data Migration and Tracking
- Data ingestion and extraction
- Data migration and validation
- Report creation and distribution
- Data de-duplication
- Data formatting
- Data aggregation to create richer data set
- Extracting structured and semi-structured data from documents
- Data collection from the web
Cybersecurity
- Event and threat logging and admin notification
- Diagnostics
- Fault remediation
- Status reporting
- Shut down unauthorized access
- Identify and prevent zero day attacks
- Filter out false positive threats
- Security and data auditing
- Anomaly detection
Compliance & Reporting
- Aggregate data from multiple sources
- Data cleansing and summarizing
- Risk assessment, complaints management
- Compliance report
- Audit log
- SOX, GDPR, CCPA, FISMA, HIPAA, PCI DSS, Basel III and many others
Turn IT into a transformation powerhouse by tackling the automation imperative head-on.
IT organizations continue to face enterprise-wide challenges to enabling workforce productivity and operational efficiency while decreasing operating costs. From employee experience to cybersecurity, intelligent automation is projected to lower IT operating costs by at least 30% – and IT is at the forefront of this evolution. Intelligent automation and generative AI give IT teams the power to work closely with business users to optimize for productivity, increase accuracy, and gather strategic insights to drive business transformation in every corner of the enterprise.
JBS saves $1M and gains 125K hours of productivity to date with intelligent automation.
Starting with just four processes, JBS worked with Automation Anywhere to scale automation initiatives, ultimately deploying more than 210 automations across the business. Today, the business saves 220 hours of employee time each week and $250K CAD every year in operating costs.
Customer Story
We have a KPI to save at least $1,000,000 per year…2020, 2021, and 2022 we have been able to hit that target.
Daniel Dinakaran,
IT Director of Software Development Service, JBS
$1M
Savings YoY
210
Intelligent automations
125K
Hours (or 60 FTEs) saved
30
Citizen developers
Strengthen security, leverage generative AI, and create efficiencies with Intelligent Automation.
Drive change management
Connect automation and AI to where employees already engage to bypass lengthy onboarding.
Build fast with NLP
Describe your goals in natural language and transform your ideas into automations with AI.
Analyze and organize
Collect and process data across multiple desktops to see the big picture and drive insights.
Identify inefficiencies
Pair AI with computer vision across your entire IT estate to uncover your highest opportunities for ROI.
Embed in any app
Give your workforce seamless genAI-powered automations within any app and workflow.
Safeguard with governance
Ensure automation is secure with user access controls and customizable compliance checks.
Revolutionize IT processes with automation and generative AI.
- Employee experience
- Cybersecurity and compliance
- Data management
- Asset tracking and management
From user account setup to the swift resolution of IT issues via automated ticket handling, intelligent automation and generative AI streamline and enhance the employee journey. Automate asset request fulfillment, securely capture employee personal data, and enable IT helpdesk with AI-driven insights and automated responses to deliver faster support.
Leverage automation and generative AI to help maintain unwavering compliance with industry regulations and ensure robust data security. Enable real-time threat detection and logging, enhance risk assessment precision, simplify compliance reporting, expedite unauthorized access shutdown, and ensure efficient security audits and data logging.
Embrace automation and generative AI to transform how you harness and leverage your data. Automate data ingestion and extraction across vast datasets, effortlessly, and power web data collection. Streamline creating and distributing reports and data aggregation to drive data-driven decision-making.
Driving efficiency and cost savings throughout the organization by applying automation and generative AI to asset tracking and management processes. Ensure error-free, compliant license management, simplify software audits, and streamline tracking software assets and utilization. Automate asset retirement to maximize the value of IT assets.
Put innovation into action with the Automation Success Platform.
The automation imperative is here to stay, but IT stands to lead business transformation with automation and generative AI — the secret to scaling efficiencies and innovation.
Get a demoAutomate the impossible with the Automation Success Platform
Empower and engage your IT team to accelerate business transformation and scale productivity with the most trusted automation solution.
See how citizen development succeeds from start to scale.
CUSTOMER STORY
